CGW recognised that its outdated HRIS would soon be obsolete and that a contemporary system would be needed to support their firm’s initiatives. In 2006, following in depth research CGW purchased Micropay Meridian and ConnX eHR. Cathy Robson, Payroll Analyst, headed a team of three to manage the implementation and rollout of the systems. “The previous system was DOS based and more complex to learn. Training new people was time consuming and restricted my ability to take extended leave. The new ConnX system is web based and so much easier to use, more intuitive and so quick to learn”, Ms Robson said.
The rollout of ConnX was handled with care, ensuring any change management issues were addressed prior to project completion. “We managed the rollout one department at a time. Once the first department was completed, the team recognised the potential of the system and I started to receive enquiries from other departments eager to get started”, Ms Robson said.
Prior to implementing ConnX, CGW reviewed its manual procedures and was able to harness the workflow capabilities within ConnX.
“Workflow has enabled us to eliminate many manual processes and streamline the processes that surround transfers, terminations and new team member requests”, Ms Robson said.
Managing timesheets is also less cumbersome – team members input their hours and their managers approve them. If managers are late with their approvals, a reminder can be sent via ConnX. CGW has utilised the customisation capabilities within ConnX to duplicate the hard-copy timesheet template online which simplified the learning process for the team.
To fast track timesheet processing and approvals, CGW also implemented a timesheet colour-coding system. Team members who are allowed to claim overtime have a red timesheet template and those not permitted overtime have a different coloured timesheet template. “Late timesheets no longer hold up payroll processing. We have been able to shave three hours per week from payroll processing by utilising ConnX for timesheet management”, Ms Robson said.
“I used to spend my afternoon delivering pay advices. Now team members simply receive an email notifying them that pay advices are available in ConnX”, Ms Robson said
CGW has been innovative in its implementation of ConnX. The firm now has a system that streamlines processing and their talent management initiatives.
“ConnX is extremely flexible — you are only limited by your imagination in terms of what you can do with it”, Ms Robson said. “When you add them all up, the time savings are significant”.